Find answers to common questions or reach out to our support team.
We're here to make sure privai works perfectly for your business.
Frequently Asked Questions
What file formats does privai support?+
privai supports PDF, Word (.docx), Excel (.xlsx) and CSV files.
Simply drop your files into the watched folder and privai processes them automatically.
Is my data stored on your servers?+
No. Your documents are processed and stored within your own environment.
privai never transfers your data to third-party servers.
How does the AI answer questions about my documents?+
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What is the monthly subscription price?+
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Can I use privai on multiple devices?+
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Still need help?
Our support team is available Monday to Friday, 09:00-17:00.